Terms of service
In short: one account per person, fair human use, cancel any time with effect from the end of the term. The details are below.
This is an English convenience translation. Only the German version is legally binding: Nutzungsbedingungen.
1. Scope and provider
These terms of service apply to the use of the ParusVoice app and the associated services. The provider is the service provider named in the legal notice, established in Vienna, Austria (“we”). The complete provider and contact details can be found there. By registering an account you accept these terms. Deviating or supplementary terms of the customer do not apply.
2. The service
ParusVoice is a dictation app for the Mac: spoken language is converted into text on our servers in real time and, if you wish, refined in terms of language. The scope and features of the individual plans follow from the description applicable at the time on our website or in the app. For how we handle your data, see the privacy policy.
Speech recognition and AI refinement do not work without errors — we give no warranty for the correctness and completeness of the texts produced. You are obliged to check texts produced before using or passing them on (point 11). Your content remains yours: we do not store dictations on our servers and do not use them to train AI models. Only if you enable temporary storage for error diagnosis (opt-in) is dictated text stored, and it is deleted automatically after six months at the latest; you can turn this off at any time. We use technical operating and quality data without dictation content for the operation and improvement of the service.
3. Account
To register you must be at least 14 years old. An account is required in order to use the service. Provide truthful information when registering and keep your access data secret. An account is personal: it is intended for use by one natural person and may not be shared, transferred or resold.
4. Plans, prices and payment
The prices displayed at the time the contract is concluded apply. Paid plans renew automatically for the term selected until they are cancelled (point 9). Payment is handled by our payment service provider. We announce price changes in good time in advance; they apply at the earliest from the next renewal — you can cancel at any time before that.
Trial period: new customers can try the Pro plan free of charge for 7 days. The trial requires a payment card to be provided and turns automatically into the subscription chosen at the start of the trial after the 7 days have elapsed, unless it is cancelled by the end of the trial — cancellation is possible at any time and free of charge until then, in the app or via the cancellation page (point 9). There is no entitlement to a trial period; we grant at most one trial per account, per payment card and per device. In the event of circumvention attempts — such as multiple trials via additional accounts, cards or devices — we may end or refuse a running trial; no costs arise in that case.
5. Unlimited dictation (fair use)
In the Pro plan we do not limit dictation time by a fixed minute or word allowance. The standard is ordinary personal use by a human. To protect the service, technical upper limits apply that sit well above ordinary personal use; if such a limit is reached, the app informs you, and use resumes once the relevant time window has passed. We share the current values on request. Fair use does not cover use that clearly goes beyond this scope, in particular the automated procedures prohibited in point 6.
6. Permitted use
The service is intended exclusively for personal, human use via the ParusVoice app. The following are prohibited in particular:
- access by bots, scripts or other automated procedures, as well as the automated feeding of audio (for example continuous loops, recorded or synthetically generated audio streams);
- the use of the service as a technical basis (“backend”) for your own products or services, as well as any form of resale;
- the sharing of one account by several people (point 3);
- attempts to circumvent protective mechanisms, to overload or disrupt the service, or to address our interfaces outside the app;
- reverse engineering, decompiling or modifying the app, insofar as such a prohibition is legally permissible;
- any unlawful use.
7. Restriction and suspension
If a use violates these terms or endangers the security, stability or availability of the service, we may temporarily restrict or suspend the account concerned at our reasonable discretion and, in serious cases, terminate the contract for cause. Where reasonable, we announce such measures in advance and give you an opportunity to comment. We refund pro rata any fees already paid for periods of service not provided, unless the suspension is based on intentional abuse.
8. Right of withdrawal for consumers
As a consumer you may withdraw from or rescind the contract within 14 days of concluding it, without giving reasons (§ 11 FAGG, the Austrian Distance and Off-Premises Business Act). The withdrawal is possible without any particular form, for example by email to support@parusvoice.com; details and the model withdrawal form can be found in the withdrawal instructions.
When concluding the contract you expressly request that the service begin immediately — while the withdrawal period is still running; in the event of withdrawal you therefore pay a pro rata fee for the service provided up to that point. Insofar as digital services are concerned, you acknowledge that your right of withdrawal expires upon complete performance of the contract. For the 7-day trial the period begins when the trial starts; within the trial a simple cancellation is sufficient instead of a withdrawal — in the app or via “Cancel your subscription” in the footer of our website — and nothing is then charged.
9. Term and cancellation
You can cancel paid plans at any time with effect from the end of the current billing period — directly in the app under Account → “Cancel subscription” or via “Cancel your subscription” in the footer of our website, no phone call, no notice-period traps. The plan remains active until the end of the paid term. We may terminate the contract by ordinary notice of 30 days with effect from the end of the billing period; the right to terminate for cause (point 7) remains unaffected.
10. Availability and further development
We operate the service with high, but not guaranteed, availability; maintenance and malfunctions can lead to temporary interruptions. We continuously develop the service further and may change or replace features, provided that the contractually owed core — dictation into text — is preserved. Use requires an up-to-date version of the app; we may exclude outdated versions from use, in particular for security reasons.
11. Liability and responsibility for content
We are liable without limitation for damage arising from injury to life, body or health, as well as in cases of intent and gross negligence. Otherwise, liability for slight negligence is excluded. Responsibility for dictated content and its use lies with you; you are obliged to check automatically produced or refined text before you use it or pass it on.
In relation to businesses (B2B) the following applies in addition: liability for lost profit, indirect damage and consequential damage is excluded, and liability per case of damage is — except in cases of intent, gross negligence and personal injury — limited to the total of the fees paid in the twelve months preceding the damaging event.
12. Changes to these terms
We may change these terms with effect for the future if there is an objective reason for doing so (for example changes in the law, new features or plans). We will inform you of changes at least 30 days before they take effect, in the app or by email. If you do not object before they take effect, the changed terms apply; we will point this consequence out separately in the notification. In the event of an objection, both sides may end the contract with effect from the time the change takes effect.
13. Final provisions
Austrian law applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods; for consumers habitually resident in the EU, mandatory protective provisions of their state of residence remain unaffected. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.
Last updated: August 2026